Bilibili Annual Payment Stuck or Pending — Troubleshooting

Why Your Bilibili Annual Payment Gets Stuck

You paid in USDT but the order shows "pending" or "stuck"? This is common when Bilibili’s system doesn’t receive the correct payment amount or the transaction isn’t confirmed on-chain quickly enough. Most issues happen when paying via TRC20 or ERC20 — make sure the network matches exactly.

Step 1: Check Your USDT Transaction

First, verify your wallet transaction on the blockchain explorer (tronscan.org for TRC20, Etherscan.io for ERC20). Confirm the hash, amount, and recipient address. If the transaction shows “success” but Bilibili hasn’t credited you, the payment gateway may need manual sync. Send your TXID to our support for fastest resolution.

Step 2: Verify KYC Is Not Blocking

Bilibili China requires real-name verification for annual memberships. If your account isn’t verified, payment will stay pending. You don’t need to upload ID to us — we handle the recharge via our own verified accounts. Just provide your Bilibili UID and we add the membership directly. No KYC for you.

Step 3: Common Amount Mismatch

Bilibili annual membership costs ¥148 (≈$20.55). If you sent more or less USDT (e.g., $20 even), the system may hold it. Always pay the exact amount in USDT. Our checkout shows the precise USDT price based on real-time rate — for example, 20.55 USDT (TRC20). Use that number.

Step 4: What to Do If Still Stuck

• Confirm your Bilibili UID is correct (numeric ID, not username).
• Wait 15-30 minutes for blockchain confirmations (TRC20 is usually faster than ERC20).
• If still pending, contact us immediately. We’ll manually push the order within 2 hours.

Step 5: Prevent Future Stuck Payments

• Always use TRC20 for lower fees and faster confirmations.
• Copy the exact USDT amount shown at checkout.
• Double-check the network (TRC20 vs ERC20) before sending.

Why Buy Bilibili Annual from Us? We specialize in China-side recharge with USDT. No need for a Chinese bank card or KYC. Prices are locked for 10 minutes. Over 5,000 orders fulfilled in 2026. Our average resolution time for stuck payments is under 1 hour.