What to Do When iQiyi VIP annual is Not Received After Payment

Check Payment Details

First, verify your USDT transaction. Log into your wallet and check the transaction status on TRC20 or ERC20. Confirm the recipient address matches the one provided by our platform. If the transaction shows "Completed" but you haven't received the iQiyi VIP annual card, note that processing may take up to 15 minutes due to blockchain confirmations. If it's been longer, proceed to the next step.

Contact Support with TXID

Copy your transaction ID (TXID) and reach out to our 24/7 support via Telegram or the website chat. Provide your TXID, email used for login, and the exact product ordered (e.g., iQiyi VIP annual | 365 days | 25 USDT). Our team will verify and deliver the card within 1 hour. We process hundreds of orders daily, so delays are rare but usually resolved quickly.

Verify Your Account

Ensure you're logged into the correct iQiyi account. Some users mistakenly enter a wrong UID or email. Check your iQiyi profile for any active VIP status. If not, we'll resend the code. Note: iQiyi VIP annual codes are region-locked to mainland China; if you're overseas, use a VPN if needed.

Common Issues & Fixes

• **Insufficient USDT**: The exact amount must be sent; if you sent 24.5 USDT instead of 25, the order may not trigger. Top up and retry.
• **Network Congestion**: TRC20 is faster than ERC20. For urgent orders, always use TRC20.
• **Wrong Product**: Double-check you ordered "iQiyi VIP annual" not monthly. Prices: 25 USDT (annual), 3.5 USDT (monthly) as of Jan 2026.

Why We're Trustworthy

We've delivered 10,000+ iQiyi cards since 2024. Our platform uses smart contracts for automatic delivery. If an order fails, refunds are processed within 24 hours. No KYC needed—just your USDT wallet.