Naruto Mobile CN Payment Stuck or Pending — Troubleshooting
Stuck Naruto Mobile CN payment? Fix pending USDT top-ups with TRC20. No card needed. Check UID & TXID. Get instant help. Buy with USDT now.
Why is my Naruto Mobile CN payment stuck?
You’re topping up Naruto Mobile CN with USDT, but the payment shows “pending” for hours. This usually happens because of network congestion on TRC20 or an incorrect UID. Double-check your UID in-game (Settings > Account > User ID) — even one wrong digit delays the order.
TRC20 vs ERC20: Which to use?
Always use TRC20 for USDT payments to Naruto Mobile CN. ERC20 transactions are slower and cost more gas. TRC20 confirms in 1–3 minutes, but if the network is busy, it might take 30 minutes. Our system auto-detects the token type; if you accidentally send ERC20, contact support with the TXID.
UID mismatch or region lock
Naruto Mobile CN requires a mainland China account. If you’re using a global account (e.g., Android App Store), payment won’t go through. Check that your game version is “Naruto Mobile China” (not “Naruto x Boruto: Ultimate Ninja Storm”). Also ensure your UID starts with a number (e.g., 123456789) — if it starts with a letter, it’s likely the wrong account type.
Payment pending for over 24 hours?
If your USDT transfer is confirmed on-chain (check TRC20 explorer) but the in-game currency hasn’t arrived, it’s a manual review delay. We process top-ups within 1 hour during business hours (09:00–23:00 CST), but orders placed after midnight may be delayed until morning. For urgent top-ups, use our “instant” option (adds 0.5 USDT fee) to skip the queue.
How to avoid pending payments?
- Always copy-paste your UID — don’t type manually.
- Use TRC20 only — ERC20 may not be supported on some channels.
- For amounts ≥ 100 USDT, we require a screenshot of the payment receipt. This is to prevent fraud, not to collect your data.
- If you’re using a VPN, disable it during payment — some IPs are flagged by Chinese payment gateways.
Need help? Contact us with your TXID
If your payment is stuck for more than 2 hours, send us your TRC20 TXID and Naruto UID. We’ll check the blockchain and push the order manually. Response time is 10–30 minutes during business hours.
Frequently asked questions
Why is my Naruto Mobile CN top-up still pending after 1 hour?
Common causes: network congestion on TRC20, incorrect UID, or you sent ERC20 instead. Check your UID and TXID first.
Can I use ERC20 USDT for payment?
We strongly recommend TRC20. ERC20 may still work but takes longer and costs more gas. If you already sent ERC20, contact support with your TXID.
How do I find my Naruto Mobile CN UID?
Open the game, go to Settings > Account > User ID. It’s a numeric ID, usually 9 digits.
What if I sent USDT to the wrong address?
Double-check the address before confirming. If already sent, provide your TXID and we’ll try to recover — but success is not guaranteed.
Do you support WeChat Pay or Alipay?
No, we only accept USDT (TRC20/ERC20). This avoids KYC and works for overseas Chinese without Chinese bank cards.
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