I sent USDT via ERC20 but my address is TRC20. What now?

The funds are likely lost. You must use the correct network. Contact support; we may recover it for a 5 USDT fee.

How long does a QQ Speed recharge take?

Usually 5–30 minutes after USDT confirmation. Delays up to 2 hours during events.

Can I get a refund if I made a mistake?

Only if the order hasn’t been processed. Once delivered, no refunds due to digital goods policy.

What if the recharge shows “success” but I got nothing?

Check your mailbox and server. If still missing, contact support with transaction hash.

Is it safe to pay with USDT for QQ Speed?

Yes. TRC20/ERC20 are secure, and we never store your private keys. Your transaction is irreversible, so double-check details.

What to Do When QQ Speed is Not Received After Payment

Why Wasn't My QQ Speed Recharged?

You paid via USDT (TRC20 or ERC20) but your QQ Speed account shows nothing. This is frustrating, especially when you need that A-Level car or limited skin. Don’t panic. Most issues are fixable within minutes.

Step 1: Double-Check Your UID and Server

QQ Speed (QQ Fei Che) uses a region-locked server system. If you entered the wrong UID or selected “China Mobile” instead of “QQ Zone,” the recharge won’t arrive. Always verify your UID in-game (Settings → Account) and ensure the server matches your account (e.g., QQ Zone vs WeChat Zone). Our platform supports both, but one wrong digit means failed delivery.

Step 2: Confirm USDT Transaction Status

Open your wallet (Trust Wallet, MetaMask, etc.) and check the transaction hash on TRC20 or ERC20 explorer. If the status is “Success,” the funds left your wallet. If it’s “Pending” or “Failed,” the payment didn’t go through. For TRC20, confirm you used the correct contract address and network (Tron). Many users accidentally send USDT on Ethereum to a Tron address, causing loss.

Step 3: Wait for Processing Time

Most recharges complete within 5–30 minutes. During peak hours (weekends, new game events), delays up to 2 hours are normal. Our system automatically rechecks every 10 minutes. If you haven’t received your QQ Speed items after 2 hours, contact support with your order ID and transaction hash.

Step 4: Check Your QQ Speed Mailbox

Items like diamonds, cars, and coupons are sent via in-game mail. Open the mailbox (icon on the main screen) and claim them. Some gifts expire in 30 days. If the mailbox is empty, the recharge may have been credited to a different character or server.

Step 5: Avoid Third-Party Scams

Only use verified USDT recharge services with positive reviews. We offer 2026 pricing: 60 diamonds for 3.5 USDT (TRC20), 300+10 diamonds for 16 USDT, and 980+110 diamonds for 50 USDT. Payment via USDT ensures no chargebacks and instant settlement.

Step 6: Contact Support with Proof

If the steps above fail, email our support team with: - Order ID - Transaction hash (TRC20/ERC20) - In-game UID and server - Screenshot of empty mailbox

We’ll manually verify and resend within 24 hours. 100% satisfaction guarantee for USDT payments.

FAQ

**Q: I sent USDT via ERC20 but my address is TRC20. What now?**
A: The funds are likely lost. You must use the correct network. Contact support; we may recover it for a 5 USDT fee.

**Q: How long does a QQ Speed recharge take?**
A: Usually 5–30 minutes after USDT confirmation. Delays up to 2 hours during events.

**Q: Can I get a refund if I made a mistake?**
A: Only if the order hasn’t been processed. Once delivered, no refunds due to digital goods policy.

**Q: What if the recharge shows “success” but I got nothing?**
A: Check your mailbox and server. If still missing, contact support with transaction hash.

**Q: Is it safe to pay with USDT for QQ Speed?**
A: Yes. TRC20/ERC20 are secure, and we never store your private keys. Your transaction is irreversible, so double-check details.

Stuck? [Buy QQ Speed Top-Up Now with USDT] – Instant delivery, lowest rates, 24/7 support.