Honor of Kings recharge Payment Stuck or Pending — Troubleshooting

Honor of Kings recharge stuck or pending after USDT payment? Fix common issues like wrong server, KYC-free top-up delays, and TRC20/ERC20 confirmations. Get your in-game currency fast – buy now with n

Bamboobridge Team·Updated: 2026-05-27

Why Your Honor of Kings Recharge Gets Stuck

You top up with USDT (TRC20/ERC20), but the in-game currency never arrives. Common causes: network delay, wrong server selection, or KYC flags on the merchant side. Don’t panic — most issues resolve within 30 minutes.

Step 1: Verify Your Transaction Hash

Check your USDT transfer on Tronscan (for TRC20) or Etherscan (for ERC20). If the transaction is confirmed but no top-up received, your merchant may have a pending verification. Contact support with your TXID.

Step 2: Check Server & UID Accuracy

Honor of Kings has China (QQ/WeChat), Global, and Taiwan servers. A wrong server means coins go to a different account. Double‑check your in‑game UID and server name before recharging. For example, China QQ server IDs start with "1" or "5".

Step 3: USDT Payment Pending – What to Do

If your USDT payment is "pending" on the marketplace, it's likely waiting for network confirmations. TRC20 usually needs 1–3 confirmations; ERC20 needs 12+. Wait 10–15 minutes. If still pending, the merchant may manually process after verifying your KYC-free order.

Step 4: Avoid Common Scams

Only use merchants that accept USDT directly without requiring your login credentials. Legit recharge services never ask for your password or SMS code. Check reviews before paying.

Step 5: Contact Support with These Details

When reaching out, provide: order ID, USDT amount, TXID, in-game UID, server name, and payment timestamp. Most issues are fixed within 1 hour during business hours (UTC+8).

Frequently asked questions

How long does Honor of Kings USDT recharge usually take?

After USDT (TRC20) payment confirmation, top-up normally arrives within 5–15 minutes. ERC20 may take 20–30 minutes due to more confirmations.

What if I sent USDT to the wrong address?

USDT transactions are irreversible. Always copy the address manually and verify the first and last 6 characters. Contact merchant support immediately – they may refund if the address belongs to them.

Can I recharge Honor of Kings without KYC?

Yes, most USDT merchants offer no-KYC recharge. You only need to provide your game UID and server. No ID or bank card required.

My payment is pending for over 1 hour – what now?

First check your transaction status on the blockchain. If confirmed, contact merchant support with your TXID. If unconfirmed, wait – network congestion can delay TRC20/ERC20 transfers.

Do you support ERC20 or only TRC20?

We support both TRC20 (recommended for speed and low fees) and ERC20. TRC20 is faster and cheaper for Honor of Kings top-ups.

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