Xiaohongshu credits Payment Stuck or Pending — Troubleshooting

Xiaohongshu credits payment stuck or pending? Fix it in 5 steps. Use TRC20, check balance, verify TXID. No KYC, instant recharge from 10 USDT. Get 100 credits for 1.2 USDT now!

Bamboobridge Team·Updated: 2026-05-27

Payment Stuck or Pending – Common Causes

If your Xiaohongshu credits payment is stuck or pending, it's usually due to one of these: wrong network selection, insufficient USDT balance, or platform-side delays. For 2026, most orders complete within 5–15 minutes. If pending longer, check your wallet.

Step 1: Verify TRC20 vs ERC20

Xiaohongshu recharge now supports USDT via TRC20 (recommended) and ERC20. TRC20 has lower fees (~1 USDT) and faster confirmation. ERC20 may cost 5–10 USDT and take longer. Always double-check the deposit address matches the network. A mismatch will freeze funds.

Step 2: Check USDT Balance & Gas Fees

Minimum recharge is 10 USDT (currently 10.5 USDT with fee). Ensure you have enough for gas: TRC20 needs 1–2 USDT extra for network fee (paid in TRX), ERC20 needs ~5 USDT in ETH. If balance is short, payment will remain pending.

Step 3: Confirm Transaction on Explorer

If payment shows pending on our end, search your TXID on Tronscan (TRC20) or Etherscan (ERC20). Status should be "Success". If unconfirmed, wait 10–30 minutes. If failed, the USDT returns to your wallet after 24h.

Step 4: Contact Support with TXID

Still stuck? Message our Telegram support with your TXID and order number. We manually verify within 1–2 hours. For urgent cases, priority processing costs 2 USDT extra.

Step 5: Prevent Future Holds

Use the correct amount including network fee. Avoid peak hours (8–11 PM CST). For repeat buyers, our VIP system auto-approves orders under 50 USDT. Top up an extra 3 USDT to cover fluctuations.

Why Choose Our Platform?

We offer instant Xiaohongshu credits from 10 USDT (TRC20). No KYC, no card needed. 2026 pricing: 100 credits = 1.2 USDT, 500 credits = 5.8 USDT. 24/7 support. Recharge now and skip the queue!

Frequently asked questions

My payment has been pending for 2 hours. What should I do?

First check the TXID on a blockchain explorer. If confirmed but order still pending, contact Telegram support with the TXID for manual release.

I sent USDT via ERC20 but the order shows pending. Why?

ERC20 transfers take longer (15–30 minutes) due to higher network congestion. Wait up to 1 hour. If still pending, the fee might be too low.

Can I get a refund if the payment fails?

Yes, failed payments automatically refund to your wallet within 24 hours. No action needed. For urgent refunds, contact support.

What is the minimum recharge amount?

Minimum is 10 USDT for TRC20 or ERC20. We recommend adding 2–3 USDT extra for network fees to avoid pending.

Do you have any discounts for bulk orders?

Yes, orders over 100 USDT get 5% bonus credits. Contact our Telegram for custom wholesale pricing.

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